2009 - 2010 YM-YWHA Board of Directors

We’ve Got Plans to Serve You Better!

The Y is implementing a new system to help streamline our procedures and provide you with better customer service.

Check In/Security Procedure

Patrons entering the building will continue to scan their ID card and visitors will also continue to sign in at the front desk.  Massage appointments, tennis, squash and racquetball reservations may be made here.

Membership Transactions

Membership transactions will now be handled in the Membership Office.  These transactions include:  payment of dues and account balances, ID card replacements, guest pass fees.

Registrar’s Office

The Registrar’s office is located across from the Parenting Center.  All class registrations, nursery school registrations, event ticket sales, massage payments, gift certificate purchases, Camp Veritans payments and Jazzercise payments are taken and processed at this office.

The Registrar’s office hours are:

When the registrar’s office is closed, the procedure to register for any classes, courses, etc. is clearly posted on the wall along with the necessary forms to fill out.  You may also register for classes, courses, events, etc over the phone (973) 595-0100 x237 or visit our website.

How to Register for Classes and Programs at the Y
There are three ways to register for classes, programs and shows at the YM-YWHA of North Jersey.

Register in person: The Y Registrar/Box Office is located at One Pike Drive in Wayne across from our Parenting Center. Hours are: Monday through Thursday, 9:00am-5:00pm, Friday 9:00am-3:00pm, Saturday and Sunday closed.

Register by phone: call 973-595-0100 Ext.238 during same hours listed above or by 24 hour fax at 973-995-0061 Download a Registration Form  and either bring form in during our business hours or fax it to the number above.

We accept Visa, MasterCard, American Express or Discover as well as cash or checks.

Program Registration, Cancellation, and Credit Voucher Policy

Please register early. Many programs have limited space, and other programs depend upon a certain enrollment number to ensure they will run. For these reasons, pre-registration by the deadline is requested at least one week in advance of each program and will guarantee your place only when accompanied by payment. In order to receive the member discounts on programs, The YM-YWHA of North Jersey requires that participants be active members at the time of registration and throughout the duration of the registered program(s). Note that the YM-YWHA reserves the right to make class reassignments based on skill level and such other factors as the YM-YWHA determines in its reasonable discretion.

Please be advised that the YM-YWHA operates on a YM-YWHA Credit Only policy and does not issue any refunds unless otherwise advised and approved by a program director.  A YM-YWHA Credit applied to your YM-YWHA account can be redeemed with a YM-YWHA Credit Voucher for any program (and most services) at the YM-YWHA. It can be used by any family member on your account, and carries a one year expiration date. Unless otherwise specified in the Program Guide, by a program director, or on a YM-YWHA program application, the following cancellation policy and YM-YWHA Credit timetable applies to all YM-YWHA programs:*

• For programs that meet fewer than 3 times: Due to costs and booking commitments, we regret that we cannot offer any YM-YWHA Credit for programs, classes, or events that meet fewer than three times per programming season. Additionally, The YM-YWHA of North Jersey cannot be responsible for providing make-ups or issuing any credit for programs missed as a result of personal scheduling conflicts, illness, emergencies, or other circumstances beyond our control. Makeups are scheduled only for classes cancelled by the YM-YWHA. If you are unable to attend a program in this category, we encourage you to consider your registration fee a form of support for the YM-YWHA, helping us to sustain wonderful programs.
   

• For programs that meet 3+ times: You may receive a YM-YWHA Credit Voucher for withdrawal from a program when your cancellation request conforms to the timetable outlined below. There is a $25 processing fee for all transfers and cancellations.

1. Full YM-YWHA Credit will be granted for withdrawal from a YM-YWHA program when a written request is received at least one week before the date of the first class.
    

2. 50% YM-YWHA Credit will be granted for withdrawal from a YM-YWHA program when a written request is received before the second class.
    

3. After the second class, YM-YWHA Credit cannot be granted.
    

4. All cancellation requests must be submitted in writing to: The YM-YWHA of North Jersey, 1 Pike Drive, Wayne, NJ 07470, Attn: Registration; or by fax to 973-995-0061. Please allow three to four weeks for processing of your cancellation request.

For a medical disability lasting 6 months or more, refunds will be issued only with a written note from a medical doctor.

• For ticket sales: Credit or refunds cannot be granted.

* All YM-YWHA programs and events are subject to change or cancellation. However, in the event that the YM-YWHA must cancel its own program, refunds will be issued.

* Certain YM-YWHA programs such as SPS (Summer Play School), CV (Camp Veritans), SSA (Summer Sports Academy), NS (Nursery School), KE (Kindergarten Enrichment) have cancellation policies that differ slightly. Please check the appropriate Program Guide section, program application or check with the program director for complete information.

Late Registration Policy: A late registration fee of $25 will be assessed to all registrations received after the registration deadline. (All deadlines are one week prior to start date.)
 

Bad Weather
Check for delayed openings or Y closings by calling 973-595-0100 ext. 6 You can call as early as 5:00am.  Please call before you come!

Program Cancellations
The Y reserves the right to cancel any activity or class, or to make any necessary changes. Wherever possible we will try to accommodate participants in another class.  Registrants will receive a refund of fees paid in the absence of a substitute activity.

Guest Policy
Included with your membership are guest passes. The first two are free and each additional guest pass is $15. Each guest is limited to three visits per year. All guests must be accompanied by a Y member and must register at the front desk by filling out a registration form. Thank you for your cooperation.

Babysitting x288
Babysitting is available to both our Y members and non-members who participate in our Y programming and facilities whose children are between the ages of 6 months to 5 years old.  With the safety of your children in mind, the babysitting room is staffed with mature, responsible individuals, with at least two babysitters available during peak hours. Please see our babysitting section for more information.

Photographs
Throughout the year, photographs are taken during various activities for publicizing and featuring the programs offered at the Y. We reserve the right to use all photographs unless we are specifically requested not to do so.

Kashrut
All food products brought into the Y must be kosher, including food purchased and eaten anywhere on Y property. If you have questions, please check with us. Thank you for your cooperation.

Handicap Accessible
The YM-YWHA is handicap accessible. We have entrances and exits large enough to accommodate wheelchairs. All our activities are located on the main floor.

Inclement Weather & Building Closings
Call 973-595-0100 and press 6.

Become A Volunteer or Join A Committee
Experience the rewards of giving! Get involved at the Y and help to create meaningful experiences for you and your family. You’ll be glad you did! 

••• Return to top of page